This Privacy Policy is adapted to the Spanish and European legislation in force on the protection of personal data on the internet, and has been established in accordance with the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR)

  • Organic Act 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)

  • Act 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI)

The processing of personal data, as well as any other information requested from users for the management and handling of online queries within the Website, shall be carried out in accordance with the provisions of the aforementioned legislation.

This Website is a secure space in which the personal data of our users are respected and protected. Since the privacy of your data is very important to us, we inform you of our guiding principles regarding your privacy:

  • We only request the personal information necessary to provide you with the services or information you request.

  • Except in cases provided for by law and for the purposes defined therein, we never share our users’ personal information with anyone, unless we have their express authorisation or we are fully entitled to do so, for example for the provision and management of a contracted or requested service.

  • We never use your personal data for a purpose other than that set out in this Privacy Policy.

Identity of the controller of personal data

Deterra Global Agro S.L., tax ID B98165095, hereinafter DETERRA, with registered address for these purposes at carrer Mestre d’Aixa 2, 46790 Xeresa (Valencia), telephone +34 962 89 55 76 and email info@deterraglobal.com.

Data collected and purpose

For the purposes established in Articles 13 and 14 GDPR (Right to information when obtaining personal data), the data subject is hereby informed in advance that the data collected through the use of our form will form part of our files, for which the Website Owner is responsible. The purpose of such data processing is the management of actions and the monitoring of communications, and this collection of personal data arises from a commercial or professional relationship between the parties.

The user is likewise informed that the information provided is subject to that commercial relationship and will not be used for any purpose other than that foreseen.

Principles applicable to the processing of personal data

The processing of the data subject’s personal data shall be subject to the following principles set out in Article 5 GDPR and Article 4 et seq. of the LOPDGDD:

  • Lawfulness, fairness and transparency: the user’s consent will always be required after providing completely transparent information on the purposes for which personal data are collected.

  • Purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.

  • Data minimisation: personal data collected will be limited to what is strictly necessary in relation to the purposes for which they are processed.

  • Accuracy: personal data must be accurate and kept up to date.

  • Storage limitation: personal data will be kept only for as long as is necessary for the purposes of the processing, in a way which permits identification of the user.

  • Integrity and confidentiality: personal data will be processed in such a way as to ensure their security and confidentiality.

  • Accountability: the Website Owner will maintain and regulate the necessary technical and organisational means to ensure that all principles applicable to processing are complied with.

Categories of personal data processed

The Website Owner only processes identifying or professional data of data subjects (name, surname(s), ID number, address, email address, CV, etc.), for the purpose of processing and managing their requests or interactions.

Legal basis for processing personal data

The legal basis for processing personal data is the user’s consent.

Retention of personal data

The data will be retained for as long as there is activity between the parties and for the statutory limitation periods established by the various authorities and applicable regulations.

Personal data of minors

The Website Owner does not collect data from minors through this Website.

Security of personal data

The Website Owner has adopted all necessary measures, within its capabilities and the state of technology, to ensure the correct functioning of the electronic platform and to prevent the existence of harmful components for clients and/or users.

However, the service provider cannot guarantee that the use of the Website will not be interrupted for technical reasons. Nor can it guarantee that the information provided is free from errors; such information is purely for information purposes and is not binding on the Website Owner.

Accordingly, the Website Owner does not guarantee and cannot be held liable for:

  • uninterrupted continuity of use of the Website, or for its lack of availability and/or accessibility;

  • the absence of errors in the use of the Website;

  • the absence of viruses or other harmful components on the Website or on the server that provides it, even though all available control and safeguard techniques are applied;

  • the invulnerability of the Website and/or the impregnability of the security measures adopted therein;

  • any damage or loss caused to the user or to a third party by any person who breaches the Website’s terms of use or its security systems;

  • any other damage that may be caused by reasons inherent to the malfunctioning or defective functioning of the Website or of the links hosted in the domain.

The Website Owner makes every effort to avoid errors in the content published. All content offered through the Website is kept up to date, and the Website Owner reserves the right to modify it at any time. In any event, the service provider accepts no liability for any consequences arising from errors in the content published on the Website.

Duty of confidentiality and secrecy

The Website Owner undertakes to maintain the strictest confidentiality regarding the information collected from the user, has a duty to protect such information and undertakes not to disclose, publish, transfer, sell or, directly or indirectly, make it available to unauthorised third parties. This obligation will remain in force even after the commercial relationship with the user has ended.

We hereby inform you that links to our distributors or partners redirect you directly to them, and therefore DETERRA accepts no liability for browsing on other domains, even if the link has been provided from our Website.

Rights arising from the processing of personal data

The user may exercise the following rights vis-à-vis the Website Owner:

  • Right of access: the user’s right to obtain confirmation as to whether or not the Website Owner is processing their personal data and, where that is the case, to obtain information on the specific data being processed and on any processing carried out, together with available information on the origin of such data and their recipients.

  • Right to rectification: the user’s right to have their personal data amended when they are inaccurate or incomplete.

  • Right to erasure: the user’s right to obtain the deletion of their personal data, provided that current legislation does not provide otherwise and that such data are no longer necessary for the purposes for which they were collected.

  • Right to restriction of processing: the user’s right to restrict the processing of their personal data when the controller no longer needs the personal data or when the data processed are excessive for the intended purposes.

  • Right to data portability: the user’s right to receive their personal data from the controller in a structured format so that they can transmit them directly to another controller, where technically feasible.

  • Right to object: the user’s right to object to the processing of their personal data or to request that such processing be stopped when the data are no longer necessary for the intended purposes.

The Website Owner informs the user that they may exercise their rights of access, rectification, cancellation, objection, erasure, restriction of processing and data portability under the terms provided for in the legislation in force, by submitting an express request addressed to the Website Owner. The request must contain:

  • Full name of the data subject and a photocopy of their ID card (solely for identity verification), passport or other valid identity document;

  • A clear description of the request being made;

  • Address for notification purposes;

  • Date and signature of the applicant;

  • Supporting documents for the request, where applicable.

The aforementioned request will be dealt with by the Website Owner under the terms laid down in the GDPR and corresponding implementing regulations.

This request may be submitted by email to: info@deterraglobal.com.

Complaints to the supervisory authority

If the user considers that there is a problem or breach of the data protection regulations in force, they have the right to lodge a complaint with a supervisory authority, which in Spain is the Spanish Data Protection Agency (Agencia Española de Protección de Datos – www.aepd.es).

Cookies Policy

The Website uses cookies which the user expressly accepts, rejects or configures at the start of their session. For further information, please click on the link located at the bottom of the page.

Please note that different browsers use different cookies. The list we provide is the full set of cookies that we have identified in the following browsers: Google Chrome, Edge, Firefox and Brave, which are the most widely used. We cannot be held responsible for other cookies if you use a different browser.

Changes to the Privacy Policy

The Website Owner reserves the right to amend this Privacy and Cookies Policy at its own discretion or as a result of a legislative, case law or regulatory change by the supervisory authority. Any changes or updates to this Privacy and Cookies Policy will be explicitly notified to the registered user.

The last review of this Privacy Policy was approved on 18 November 2025.